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  1. Home
  2. Troubleshooting
  3. Vera - Can't create GW device with UI7 files

Vera - Can't create GW device with UI7 files

Scheduled Pinned Locked Moved Troubleshooting
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  • BulldogLowellB Offline
    BulldogLowellB Offline
    BulldogLowell
    Contest Winner
    wrote on last edited by
    #5

    I'd contact MiCasaVerde... they seem to have solved the problem for other users.

    1 Reply Last reply
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    • stevebusS Offline
      stevebusS Offline
      stevebus
      wrote on last edited by
      #6

      Thanks for the response. - I've been working with them on the connectivity issues... about three weeks now of back and forth (but very little work, they just go dark for days at a time :-( ). They've enabled the USB port so that I can at least configure the connection.. but it still doesn't work. I'll keep working with them on the connectivity.

      My follow up ping was more around not being able to create a device at all with the UI7 branch of the files (i.e nothing happens which I click "Create Device"). Sorry that wasn't clear. Are you saying others have used Vera support for that as well? or just the connectivity problem?

      Vera Edge/UI7; mysensors; Arduino's and RPIs; data posted to Azure for an IoT 'dashboard' of my house

      Opinions expressed here are my own and do not necessarily reflect Microsoft's feelings on a given topic :-)

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      • C4VetteC Offline
        C4VetteC Offline
        C4Vette
        wrote on last edited by C4Vette
        #7

        Hi, just teaming up because I have the exact same problem.

        http://forum.micasaverde.com/index.php/topic,30528.msg247112.html#msg247112

        It is absolutely a software problem because this same hardware run fine with UI5.

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        • stevebusS Offline
          stevebusS Offline
          stevebus
          wrote on last edited by
          #8

          Ha! that's funny... I was just looking at that very same thread last night I had found in a search on the vera forums :-). Let me know if you get it solved, and I'll do the same!

          Vera Edge/UI7; mysensors; Arduino's and RPIs; data posted to Azure for an IoT 'dashboard' of my house

          Opinions expressed here are my own and do not necessarily reflect Microsoft's feelings on a given topic :-)

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          • NbaarsN Offline
            NbaarsN Offline
            Nbaars
            wrote on last edited by
            #9

            Hi, i have almost a similar problem with my veraedge and serialgateway. So uploaded the xml file goes all fine, but i cant creat a device was created. Also cant find a serial port, because he cant find a device. Im using a nano copy so i dont know if thats the problem or not.

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            • stevebusS Offline
              stevebusS Offline
              stevebus
              wrote on last edited by
              #10

              Yeah, I never did get it working, nor find anyone who would tell me they had the same scenario working (vera edge, UI7, serial gateway). I had to work with Vera support to get my USB port enabled at all. Once it was enabled, I tried to get the serial GW working and never did. After over a month corresponding with Vera support (they would go days without responding), they punted and said as far as they were concerned, the serial port was working and I'd need to "talk to the mysensors folks" to get it all working. So I was stuck in a loop.

              However, around that same time I found an old thread that gave me a tip to get my Ethernet gateway stabilized with an alternate implementation off UIPEthernet library. I can still crash the Ethernet gateway, at will, by telneting into port 5003 and manually sending commands to it for debugging, but since I know that crashes it, I don't do it anymore :-). But if I don't fool with it, it's been working for weeks with zero issues.

              Also, after a combination of deleting and re-uploading files and most importantly CLEAR YOUR BROWSER CACHE AFTER YOU DO (my one and only tip for you), I've got the UI7 Vera files working too.

              So, unfortunately I don't have the answer for you (other than make sure you clear your browser cache after uploading the UI7 files) because I got my Ethernet GW stable and abandoned the serial GW.

              Vera Edge/UI7; mysensors; Arduino's and RPIs; data posted to Azure for an IoT 'dashboard' of my house

              Opinions expressed here are my own and do not necessarily reflect Microsoft's feelings on a given topic :-)

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              • NbaarsN Offline
                NbaarsN Offline
                Nbaars
                wrote on last edited by
                #11

                Thanks for your reply, so i will try what you say and look if it works. Are you using a Arduino copy or original? I see people using a original Nano, and that seems to work with the VeraEdge.

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                • AnticimexA Offline
                  AnticimexA Offline
                  Anticimex
                  Contest Winner
                  wrote on last edited by
                  #12

                  I don't have a Vera edge, but a Vera lite and I found that I could not really trust a serial gw. I don't think the Vera can provide enough current on its USB port so my nano acted strange. I have decoupled everything with node-red now so all my controllers communicate using ethernet/tcp ports and I once more use a serial gw connected to a raspberrypi (but with the option in node-red to switch to an ethernet gw if I wanted to without changing anything in the controllers). It also makes debugging things a lot easier since all io between gw and controllers can be monitored.

                  Do you feel secure today? No? Start requiring some signatures and feel better tomorrow ;)

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                  • stevebusS Offline
                    stevebusS Offline
                    stevebus
                    wrote on last edited by
                    #13

                    @Nbaars - I'm not sure how you tell? it was advertised as an Arduino Nano, not a copy or clone or "compatible", but I don't know if you can rely on that. Is there an easy way to tell?

                    @Anticimex - interesting idea. I might explore it, but I'm pretty satisfied with my straight Ethernet GW now (except for it being a pain to debug)

                    Vera Edge/UI7; mysensors; Arduino's and RPIs; data posted to Azure for an IoT 'dashboard' of my house

                    Opinions expressed here are my own and do not necessarily reflect Microsoft's feelings on a given topic :-)

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                    • NbaarsN Offline
                      NbaarsN Offline
                      Nbaars
                      wrote on last edited by
                      #14

                      @stevebus Pete B is using for his Serial gateway a Arduino nano clone from the shop on my sensors. But for now im stuck that my SG is not working. Im just new to all this.

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                      • J Offline
                        J Offline
                        jlieffort
                        wrote on last edited by
                        #15

                        Did you ever get your nano clone to work as a serial gateway?

                        I'm struggling with the same issue right now. I have 4 nanos none have the FTDI chip and I can't get the vera to set the serial port.

                        Is the only option to get a "genuine" nano?

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                        • stevebusS Offline
                          stevebusS Offline
                          stevebus
                          wrote on last edited by
                          #16

                          Never got it working, but quit trying because of Ethernet GW has been fairly reliable lately. I've tried two different Nano's (bought from the links on mysensors site. But I assume they are clones. I'm not sure how to verify one is genuine, do you?

                          I'd love to get it working as an option.

                          Vera Edge/UI7; mysensors; Arduino's and RPIs; data posted to Azure for an IoT 'dashboard' of my house

                          Opinions expressed here are my own and do not necessarily reflect Microsoft's feelings on a given topic :-)

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                          • kylehullK Offline
                            kylehullK Offline
                            kylehull
                            wrote on last edited by
                            #17

                            Hello not sure if you are still active or what but the below link may help i recently tried to make a gateway with a nano a failed like you guys have however after reading the below forum it turn out that you need to have a nano with a FTDI chipset for the gateway i went and bought one, they are a bit more expensive then the cheaper ones but I've plugged it in and tested it and it now it works fine i hope that it help

                            Link

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                            • stevebusS Offline
                              stevebusS Offline
                              stevebus
                              wrote on last edited by
                              #18

                              Hey @kylehull .. thanks for the response. I've heard that before, about the need to have a genuine FTDI chipset. I had previously dug out the magnifying class and i'm pretty sure my Nano (that didn't work) says "FTDI" on the serial chipset. (not sure if there is another way to tell)... but based on the symptoms, I guess maybe it didn't..

                              either way, since the 2.0 libraries game out, I rebuilt my Ethernet GW and it has been rock solid. So I'm not going to rock the boat there :-).

                              thanks for following up on this old thread, though. I'm sure it'll help others.

                              Vera Edge/UI7; mysensors; Arduino's and RPIs; data posted to Azure for an IoT 'dashboard' of my house

                              Opinions expressed here are my own and do not necessarily reflect Microsoft's feelings on a given topic :-)

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                              • miroM Offline
                                miroM Offline
                                miro
                                wrote on last edited by
                                #19

                                0_1480761242515_error.png

                                So, to get rid of my error messages "Can´t Detect Device" I have to build a Ethernet gateway instead of having the serial gateway?

                                korttomaK 1 Reply Last reply
                                0
                                • miroM miro

                                  0_1480761242515_error.png

                                  So, to get rid of my error messages "Can´t Detect Device" I have to build a Ethernet gateway instead of having the serial gateway?

                                  korttomaK Offline
                                  korttomaK Offline
                                  korttoma
                                  Hero Member
                                  wrote on last edited by
                                  #20

                                  @miro are you getting the "Can´t Detect Device" for MySensor devices? That is a new one. If your device is working normally try going in to the advanced variables tab for your device and see if there is a variable called "CommFailure" and change the value to 0. Restart the luup engine.

                                  • Tomas
                                  1 Reply Last reply
                                  0
                                  • miroM Offline
                                    miroM Offline
                                    miro
                                    wrote on last edited by
                                    #21

                                    @korttoma said:

                                    "Can´t Detect Device"

                                    This was fixed for me when I changed all three CommFailure.

                                    CommFailure = 0
                                    CommFailureTime = 0
                                    CommFailureAlarm= 0

                                    Thanks a lot!

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