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  1. Home
  2. Troubleshooting
  3. Gateway doesn't receive any message from node

Gateway doesn't receive any message from node

Scheduled Pinned Locked Moved Troubleshooting
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  • C ctodor

    @mfalkvidd I've create a new GW board with all new compoents ,same behaviour.
    I'm not using an antena for the GW. The radio is RFM_69 868Mhz on both GW and node

    mfalkviddM Offline
    mfalkviddM Offline
    mfalkvidd
    Mod
    wrote on last edited by mfalkvidd
    #4

    @ctodor no antenna at all?

    sending without an antenna can fry the radio. Permanently.
    Receiving without an antenna will be quite hard.

    See also https://www.mysensors.org/build/connect_radio#rfm69-antenna

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    • C Offline
      C Offline
      ctodor
      wrote on last edited by
      #5

      Antena added.

      Here is the log from GW

      0;255;3;0;9;0 MCO:BGN:INIT GW,CP=RRNGA---,FQ=16,REL=255,VER=2.3.2
      0;255;3;0;9;6 MCO:BGN:BFR
      --- before ---
      0;255;3;0;9;11 TSM:INIT
      0;255;3;0;9;17 TSF:WUR:MS=1
      0;255;3;0;9;27 TSM:INIT:TSP OK
      0;255;3;0;9;34 TSM:INIT:GW MODE
      0;255;3;0;9;37 TSM:READY:ID=0,PAR=0,DIS=0
      0;255;3;0;9;45 MCO:REG:NOT NEEDED
      0;255;3;0;14;Gateway startup complete.
      0;255;0;0;18;2.3.2
      0;255;3;0;9;66 MCO:BGN:SETUP
      0;255;3;0;9;73 MCO:BGN:INIT OK,TSP=1
      --- loop ---

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      • Y Offline
        Y Offline
        yury
        wrote on last edited by
        #6

        which radio version do you use HCW or CW?

        #define MY_IS_RFM69HW // this is for HCW or commnet out for CW

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        • C Offline
          C Offline
          ctodor
          wrote on last edited by
          #7

          Radio version is CW
          MY_IS_RFM69HW is not defined

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          • C Offline
            C Offline
            ctodor
            wrote on last edited by
            #8

            Q. Is there a way to find out if the radio module is working?

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            • C Offline
              C Offline
              ctodor
              wrote on last edited by
              #9

              More info: I've performed some tests using the RFM69_LowPowerLab and it seems my both radio modules work on both GW and Node. I was able to send and receive messages, but the was not received on the Node side

              mfalkviddM 1 Reply Last reply
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              • C ctodor

                More info: I've performed some tests using the RFM69_LowPowerLab and it seems my both radio modules work on both GW and Node. I was able to send and receive messages, but the was not received on the Node side

                mfalkviddM Offline
                mfalkviddM Offline
                mfalkvidd
                Mod
                wrote on last edited by
                #10

                @ctodor do you mean that when using lowpowerlab’s library, the radio module on the gateway can receive messages from the node, but the radio module on the node can not receive messages from the gateway?

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                • mfalkviddM mfalkvidd

                  @ctodor do you mean that when using lowpowerlab’s library, the radio module on the gateway can receive messages from the node, but the radio module on the node can not receive messages from the gateway?

                  C Offline
                  C Offline
                  ctodor
                  wrote on last edited by
                  #11

                  @mfalkvidd exactly. the GW(receiver) was not able to send the ACK. in fact, the GW isn't able to send something. probably is a HW issue.

                  1. do you have any ideea where/what should I investigate?
                  2. it is possible that radio module on the GW to be broken only on the "send side"? I'm asking because I have two different GW with the same behaviour, so definatly I do something wrong.

                  Thank you

                  mfalkviddM 1 Reply Last reply
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                  • C ctodor

                    @mfalkvidd exactly. the GW(receiver) was not able to send the ACK. in fact, the GW isn't able to send something. probably is a HW issue.

                    1. do you have any ideea where/what should I investigate?
                    2. it is possible that radio module on the GW to be broken only on the "send side"? I'm asking because I have two different GW with the same behaviour, so definatly I do something wrong.

                    Thank you

                    mfalkviddM Offline
                    mfalkviddM Offline
                    mfalkvidd
                    Mod
                    wrote on last edited by mfalkvidd
                    #12

                    @ctodor how do you differentiate between the gateway not being able to send (gateway is mute) and the node not being able to receive (node is deaf)?

                    Best way to troubleshoot is usually to swap radios until you find a combination of two radios that can communicate both ways with eachother.

                    C 2 Replies Last reply
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                    • mfalkviddM mfalkvidd

                      @ctodor how do you differentiate between the gateway not being able to send (gateway is mute) and the node not being able to receive (node is deaf)?

                      Best way to troubleshoot is usually to swap radios until you find a combination of two radios that can communicate both ways with eachother.

                      C Offline
                      C Offline
                      ctodor
                      wrote on last edited by
                      #13

                      @mfalkvidd The node(sender), send a message with ack. The GW(receiver), receive the message and send the ack. The ack is never received on the node(sender) side.

                      I've made the swap: I've load the gw(receiver) code to node(sender) and vice-versa. Technically, i've made the GWa sender and the Node a receiver.
                      My GW (now a sender) is not able to send anything, or at least, the Node(now a receiver) doesn't receive anything.

                      So it seems there is a HW issue on the "send side" of the GW.

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                      • mfalkviddM mfalkvidd

                        @ctodor how do you differentiate between the gateway not being able to send (gateway is mute) and the node not being able to receive (node is deaf)?

                        Best way to troubleshoot is usually to swap radios until you find a combination of two radios that can communicate both ways with eachother.

                        C Offline
                        C Offline
                        ctodor
                        wrote on last edited by
                        #14

                        @mfalkvidd the GW ia not totally mute, it sends at least the ACK, and also, the Node is not totallly deaf, it receives the ACK

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                        • Y Offline
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                          yury
                          wrote on last edited by
                          #15

                          @ctodor said in Gateway doesn't receive any message from node:

                          GW ia not totally mute

                          Better to have 3-rd device to play with. Preferably 3.3 V one. RFM is 3.3 volts radio. not sure if you used logic level shifters for Nano digital pins connected to radio. Also, SDR radio is handy to detect any radio emission.

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                          • Y yury

                            @ctodor said in Gateway doesn't receive any message from node:

                            GW ia not totally mute

                            Better to have 3-rd device to play with. Preferably 3.3 V one. RFM is 3.3 volts radio. not sure if you used logic level shifters for Nano digital pins connected to radio. Also, SDR radio is handy to detect any radio emission.

                            C Offline
                            C Offline
                            ctodor
                            wrote on last edited by
                            #16

                            @yury
                            On the sende side (GW) I'm using Arduino Nano 5v and a logic shifter indeed.
                            On the receiver side (Node) I'm using a "prebuild board" purchased from tindie.
                            Btw, I think I bought from you, "easySensor" :grin: . Your devices works fine.

                            The problem is on the "sender" side, built by me. I've already built two "boards" and both have the same problem. Sending doesn't work.

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                            • Y Offline
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                              yury
                              wrote on last edited by
                              #17

                              @ctodor said in Gateway doesn't receive any message from node:

                              I bought from you, "easySensor"

                              Yes. :+1:

                              may be detailed photo of the device can help...

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                              • C Offline
                                C Offline
                                ctodor
                                wrote on last edited by
                                #18

                                Here are the pictures:
                                pcb2.jpeg pcb1.jpeg

                                But my question (maybe stupid question) is: It is possible the the radio module to be broken only on the "send side"?

                                Thank you.

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                                • Y Offline
                                  Y Offline
                                  yury
                                  wrote on last edited by
                                  #19

                                  @ctodor said in Gateway doesn't receive any message from node:

                                  broken only on the "send side"

                                  As @mfalkvidd said, it is possible to burn with no antenna attached but I never actually did that. RFM is quite reliable. Is Schematics available? I see you have reset pad soldered. reset should be disconnected after reset is completed.

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                                  • C Offline
                                    C Offline
                                    ctodor
                                    wrote on last edited by ctodor
                                    #20

                                    Unfortunately no schecma available. I've create the pcb on some website (don't know if is ok to say the site name here)
                                    The reset pad is indeed soldered, but the pad is not connected to anything.
                                    NSS->LV1->HV1->D10
                                    SCK->LV2->HV2->D13
                                    MOSI->LV3->HV3->D11
                                    MISO->LV4->HV4->D12
                                    DIO0->D2

                                    Btw. I've never reset the radio module

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                                    • Y Offline
                                      Y Offline
                                      yury
                                      wrote on last edited by
                                      #21

                                      pinout looks ok.

                                      btw This line from the Node log

                                      1269 !TSF:MSG:SEND,100-100-0-0,s=255,c=3,t=24,pt=1,l=1,sg=0,ft=0,st=NACK:1

                                      Means node cannot send OR gateway cannot receive. may be node radio is HCW somehow?
                                      mysensors lib not broken\timeouts not tweaked?

                                      C 1 Reply Last reply
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                                      • Y yury

                                        pinout looks ok.

                                        btw This line from the Node log

                                        1269 !TSF:MSG:SEND,100-100-0-0,s=255,c=3,t=24,pt=1,l=1,sg=0,ft=0,st=NACK:1

                                        Means node cannot send OR gateway cannot receive. may be node radio is HCW somehow?
                                        mysensors lib not broken\timeouts not tweaked?

                                        C Offline
                                        C Offline
                                        ctodor
                                        wrote on last edited by
                                        #22

                                        @yury may be node radio is HCW somehow? no, it is not.

                                        I'll try to create a new board and give feedback.

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                                        • C Offline
                                          C Offline
                                          ctodor
                                          wrote on last edited by
                                          #23

                                          Update: it seems the problem was the DC-DC convertor. I have replace it with an extwrnal power source and now it works.
                                          I still don't understand what was wrong there because the voltage on the radio module was correct:3.3V

                                          mfalkviddM 1 Reply Last reply
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