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  1. Home
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  3. Ethernet gateway troubleshooting advice

Ethernet gateway troubleshooting advice

Scheduled Pinned Locked Moved Troubleshooting
w5100nrf24l01+ethernetveragateway
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  • karenbobivK Offline
    karenbobivK Offline
    karenbobiv
    wrote on last edited by
    #35

    Unplugged the GW and plugged back in as part of effort to diagnose and now I can't ping it and it's not talking to plugin. I checked it with serial monitor and it still shows GW Startup. Not sure what to try now.

    1 Reply Last reply
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    • Dan S.D Offline
      Dan S.D Offline
      Dan S.
      Hero Member
      wrote on last edited by
      #36

      I always interpreted the GW startup message to mean that the radio part of the gateway is working. So you've made good progress. When you start it up and plug it into the network, what happens when you hit reload on Vera. If it reloads with no errors, I always took that to mean that the ethernet part is working and the gateway is talking to Vera. For push the include button on the vera plugin and for as long as the inclusion person lasts continue to start and restart the sensor until the plugin says it is detected. Sometimes takes a couple of tries. But your posting of the sensor messages says the gateway is not talking to the sensor. But first you need to get it included and it may take a few tries. Hope this helps.

      karenbobivK 1 Reply Last reply
      0
      • Dan S.D Dan S.

        I always interpreted the GW startup message to mean that the radio part of the gateway is working. So you've made good progress. When you start it up and plug it into the network, what happens when you hit reload on Vera. If it reloads with no errors, I always took that to mean that the ethernet part is working and the gateway is talking to Vera. For push the include button on the vera plugin and for as long as the inclusion person lasts continue to start and restart the sensor until the plugin says it is detected. Sometimes takes a couple of tries. But your posting of the sensor messages says the gateway is not talking to the sensor. But first you need to get it included and it may take a few tries. Hope this helps.

        karenbobivK Offline
        karenbobivK Offline
        karenbobiv
        wrote on last edited by karenbobiv
        #37

        @Dan-S. Not sure why, but can ping again and talking with plugin. Interesting development. I noted that the sensor appeared to talk to GW (st=ok?) and when I saw that I tried to include, but then it would switch back to st=fail and wouldn't include. Did this several times. Building another simple temp sensor to try that.

        send: 1-1-0-0 s=2,c=1,t=0,pt=7,l=5,st=fail:73.6
        send: 1-1-0-0 s=0,c=1,t=0,pt=7,l=5,st=ok:73.6
        send: 1-1-0-0 s=1,c=1,t=0,pt=7,l=5,st=ok:73.9
        send: 1-1-0-0 s=1,c=1,t=0,pt=7,l=5,st=ok:73.8
        send: 1-1-0-0 s=2,c=1,t=0,pt=7,l=5,st=ok:73.5
        send: 1-1-0-0 s=2,c=1,t=0,pt=7,l=5,st=ok:73.6
        send: 1-1-0-0 s=2,c=1,t=0,pt=7,l=5,st=fail:73.5
        send: 1-1-0-0 s=0,c=1,t=0,pt=7,l=5,st=ok:73.5
        send: 1-1-0-0 s=1,c=1,t=0,pt=7,l=5,st=ok:73.7
        send: 1-1-0-0 s=1,c=1,t=0,pt=7,l=5,st=fail:73.8
        send: 1-1-0-0 s=2,c=1,t=0,pt=7,l=5,st=fail:73.3
        send: 1-1-0-0 s=1,c=1,t=0,pt=7,l=5,st=ok:73.7
        send: 1-1-0-0 s=1,c=1,t=0,pt=7,l=5,st=ok:73.8
        send: 1-1-0-0 s=2,c=1,t=0,pt=7,l=5,st=ok:73.5
        send: 1-1-0-0 s=1,c=1,t=0,pt=7,l=5,st=ok:73.7

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        • karenbobivK Offline
          karenbobivK Offline
          karenbobiv
          wrote on last edited by karenbobiv
          #38

          I was able to add the Node, but no sensors show up. Do I need to reload the sketch for the temp sensor now that I switched to the soft SPI? Does that sketch change somehow? Tried to reload temp sketch on the node, but got this error. DigitalIO.h is in the library.

          Arduino: 1.5.8 (Windows 7), Board: "Arduino Nano, ATmega328"

          In file included from C:\Users\Robert\Documents\Arduino\libraries\MySensors/MySensor.h:28:0,
          from DallasTemperatureSensor.ino:2:
          C:\Users\Robert\Documents\Arduino\libraries\MySensors/utility/RF24.h:20:23: fatal error: DigitalIO.h: No such file or directory
          #include <DigitalIO.h>
          ^
          compilation terminated.
          Error compiling.

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          • hekH Offline
            hekH Offline
            hek
            Admin
            wrote on last edited by hek
            #39

            You should only enable SoftSPI when compiling the ethernet gateway. Change it back when this has been done and you want to build your sensors.

            1 Reply Last reply
            0
            • N Offline
              N Offline
              niccodemi
              wrote on last edited by
              #40

              I used latest Master library this time and patched RF24_config.h (enabled SoftSPI and changed pins), included DigitalIO. Sketch uploaded successfully, I get "gateway startup" message and I can ping it. Vera also communicates with gateway (lib version shows up, inclusion buttons work). Then I tried to include two independent nodes / sensors : distance and relay. I can only include relay node (no light button) and distance sensor (no node). I tried several times. Gateway always receives radio message but somehow doesn't relay all info to Vera? I rebuilt sensors with latest Master library (with softspi disabled). What else should I try?

              hekH 1 Reply Last reply
              0
              • N niccodemi

                I used latest Master library this time and patched RF24_config.h (enabled SoftSPI and changed pins), included DigitalIO. Sketch uploaded successfully, I get "gateway startup" message and I can ping it. Vera also communicates with gateway (lib version shows up, inclusion buttons work). Then I tried to include two independent nodes / sensors : distance and relay. I can only include relay node (no light button) and distance sensor (no node). I tried several times. Gateway always receives radio message but somehow doesn't relay all info to Vera? I rebuilt sensors with latest Master library (with softspi disabled). What else should I try?

                hekH Offline
                hekH Offline
                hek
                Admin
                wrote on last edited by
                #41

                @niccodemi

                Could you post serial monitor debug messages from gateway (maybe easiest when plugged into computer). Then restart a sensor to get some traffic.

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                • N Offline
                  N Offline
                  niccodemi
                  wrote on last edited by
                  #42

                  @hek see below, I included relay node, tried several times, only 1 device added (node, no relay button)

                  0;0;3;0;14;Gateway startup complete.
                  0;0;3;0;9;read: 3-3-0 s=1,c=1,t=13,pt=2,l=2:5
                  3;1;1;0;13;5
                  0;0;3;0;2;Get Version
                  0;0;3;0;2;1.4
                  0;0;3;0;9;read: 3-3-0 s=1,c=1,t=13,pt=2,l=2:21
                  3;1;1;0;13;21
                  0;0;3;0;5;1
                  0;0;3;0;5;1
                  0;0;3;0;9;read: 4-4-0 s=255,c=0,t=18,pt=0,l=3:1.4
                  4;255;0;0;18;1.4
                  0;0;3;0;9;read: 4-4-0 s=255,c=3,t=6,pt=1,l=1:0
                  4;255;3;0;6;0
                  0;0;3;0;9;read: 4-1-0 s=255,c=3,t=6,pt=1,l=1:0
                  4;255;3;0;6;0
                  0;0;3;0;9;read: 4-4-0 s=255,c=0,t=18,pt=0,l=3:1.4
                  4;255;0;0;18;1.4
                  0;0;3;0;9;read: 4-1-0 s=255,c=0,t=18,pt=0,l=3:1.4
                  4;255;0;0;18;1.4
                  0;0;3;0;9;read: 4-4-0 s=255,c=3,t=6,pt=1,l=1:0
                  4;255;3;0;6;0
                  0;0;3;0;9;read: 4-1-0 s=255,c=3,t=6,pt=1,l=1:0
                  4;255;3;0;6;0
                  0;0;3;0;5;0
                  0;0;3;0;5;0
                  0;0;3;0;2;Get Version
                  0;0;3;0;2;1.4
                  0;0;3;0;9;read: 4-4-0 s=255,c=0,t=18,pt=0,l=3:1.4
                  4;255;0;0;18;1.4
                  0;0;3;0;9;read: 4-1-0 s=255,c=0,t=18,pt=0,l=3:1.4
                  4;255;0;0;18;1.4
                  0;0;3;0;9;read: 4-4-0 s=255,c=3,t=6,pt=1,l=1:0
                  4;255;3;0;6;0
                  0;0;3;0;9;read: 4-1-0 s=255,c=3,t=6,pt=1,l=1:0
                  4;255;3;0;6;0
                  4;255;3;0;6;M
                  0;0;3;0;9;send: 0-0-1-4 s=255,c=3,t=6,pt=0,l=1,st=fail:M
                  4;255;3;0;6;M
                  0;0;3;0;9;send: 0-0-1-4 s=255,c=3,t=6,pt=0,l=1,st=fail:M
                  0;0;3;0;9;read: 4-4-0 s=255,c=3,t=11,pt=0,l=5:Relay
                  4;255;3;0;11;Relay
                  0;0;3;0;9;read: 4-4-0 s=255,c=3,t=12,pt=0,l=3:1.0
                  4;255;3;0;12;1.0
                  0;0;3;0;9;read: 4-4-0 s=1,c=0,t=3,pt=0,l=3:1.4
                  4;1;0;0;3;1.4

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                  • hekH Offline
                    hekH Offline
                    hek
                    Admin
                    wrote on last edited by
                    #43

                    Looks like the sends is failing.

                    @Anticimex told me he was investigating send-fails that evidently started when the updated RF24-with-SOFTSPI was introduced a couple of weeks ago.

                    Hmm... somehow this new version could be affecting this. If rolling back would mean you'd lose SOFT-SPI-option.

                    @Anticimex: Did you locate the problem?

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                    • hekH Offline
                      hekH Offline
                      hek
                      Admin
                      wrote on last edited by
                      #44

                      Something fishy is definitely going on: This is the log from a relay actuator I just hooked up.

                      send: 5-5-0-0 s=1,c=0,t=3,pt=0,l=3,st=ok:1.4
                      read: 5-1-0 s=1,c=0,t=3,pt=0,l=3:1.4
                      read: 5-1-0 s=1,c=0,t=3,pt=0,l=3:1.4
                      read: 5-1-0 s=1,c=0,t=3,pt=0,l=3:1.4

                      After the last send it finds messages (the last 3) which gateway not should have sent. Almost as the gateways hardware ack-messages is picked up by the sensor as regular messages.

                      You might wanna roll back until the root cause of the is found.

                      Pinging @TMRh20Projects here also.

                      This is the commit that is causing the problem: https://github.com/mysensors/Arduino/commit/2fd948fc6667460961194040bef635d25b4dfd8b

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                      • hekH Offline
                        hekH Offline
                        hek
                        Admin
                        wrote on last edited by
                        #45

                        I think I've found the problem and a patch has been check in to master branch. So @niccodemi download the latest and try again please.

                        @marceltrapman this might be related to some the problems you experiences earlier as well.

                        marceltrapmanM 1 Reply Last reply
                        0
                        • hekH hek

                          I think I've found the problem and a patch has been check in to master branch. So @niccodemi download the latest and try again please.

                          @marceltrapman this might be related to some the problems you experiences earlier as well.

                          marceltrapmanM Offline
                          marceltrapmanM Offline
                          marceltrapman
                          Mod
                          wrote on last edited by
                          #46

                          @hek said:

                          @marceltrapman this might be related to some the problems you experiences earlier as well.

                          I would be really happy when my case is solved as well with this.
                          Do I have to reload gateway, repeater, sensor or all sketches?

                          Fulltime Servoy Developer
                          Parttime Moderator MySensors board

                          I use Domoticz as controller for Z-Wave and MySensors (previously Indigo and OpenHAB).
                          I have a FABtotum to print cases.

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                          • hekH Offline
                            hekH Offline
                            hek
                            Admin
                            wrote on last edited by
                            #47

                            Yes, as it is related to acks both gateway and sensors is affected, But it does not solve the fetch-id-through-repeater problem we also discussed.
                            I really encourage people to update if they are running code from 10:th of september and after.

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                            • AnticimexA Offline
                              AnticimexA Offline
                              Anticimex
                              Contest Winner
                              wrote on last edited by
                              #48

                              I have not yet had opportunity to dig. Is the problem already identified and solved?

                              Do you feel secure today? No? Start requiring some signatures and feel better tomorrow ;)

                              hekH 1 Reply Last reply
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                              • AnticimexA Anticimex

                                I have not yet had opportunity to dig. Is the problem already identified and solved?

                                hekH Offline
                                hekH Offline
                                hek
                                Admin
                                wrote on last edited by
                                #49

                                @Anticimex

                                Yes, I think it is solved. The problem was there even before the RF24 update but it didn't manifest itself as much.

                                AnticimexA 1 Reply Last reply
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                                • hekH hek

                                  @Anticimex

                                  Yes, I think it is solved. The problem was there even before the RF24 update but it didn't manifest itself as much.

                                  AnticimexA Offline
                                  AnticimexA Offline
                                  Anticimex
                                  Contest Winner
                                  wrote on last edited by Anticimex
                                  #50

                                  @hek great. I'll verify tonight. I have a setup that easily reproduces the problem.

                                  Do you feel secure today? No? Start requiring some signatures and feel better tomorrow ;)

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                                  • hekH Offline
                                    hekH Offline
                                    hek
                                    Admin
                                    wrote on last edited by
                                    #51

                                    I had to update master as it is a show-stopper-bug.

                                    AnticimexA 1 Reply Last reply
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                                    • Dan S.D Offline
                                      Dan S.D Offline
                                      Dan S.
                                      Hero Member
                                      wrote on last edited by
                                      #52

                                      Since it is a change to Mysensor.cpp, then I assume all sketches are the same but every sketch that uses Mysensor.cpp (which is all sensors and the gateway) need to be compiled/uploaded again after downloading the new library?

                                      hekH 1 Reply Last reply
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                                      • Dan S.D Dan S.

                                        Since it is a change to Mysensor.cpp, then I assume all sketches are the same but every sketch that uses Mysensor.cpp (which is all sensors and the gateway) need to be compiled/uploaded again after downloading the new library?

                                        hekH Offline
                                        hekH Offline
                                        hek
                                        Admin
                                        wrote on last edited by
                                        #53

                                        @Dan-S.

                                        Yes, if you're running code fetched after Sep 10 (https://github.com/mysensors/Arduino/commit/01a6adb1ccaee4f8546cab607f963dc1d6da4b43).

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                                        • hekH hek

                                          I had to update master as it is a show-stopper-bug.

                                          AnticimexA Offline
                                          AnticimexA Offline
                                          Anticimex
                                          Contest Winner
                                          wrote on last edited by Anticimex
                                          #54

                                          @hek Sorry to report that it does not resolve the ACK-issue. I still have the same phenomenon.

                                          EDIT: Forgot to update GW as well. It works flawlessly :)

                                          Do you feel secure today? No? Start requiring some signatures and feel better tomorrow ;)

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