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  1. Home
  2. Troubleshooting
  3. Gateway doesn't receive any message from node

Gateway doesn't receive any message from node

Scheduled Pinned Locked Moved Troubleshooting
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  • C Offline
    C Offline
    ctodor
    wrote on last edited by
    #5

    Antena added.

    Here is the log from GW

    0;255;3;0;9;0 MCO:BGN:INIT GW,CP=RRNGA---,FQ=16,REL=255,VER=2.3.2
    0;255;3;0;9;6 MCO:BGN:BFR
    --- before ---
    0;255;3;0;9;11 TSM:INIT
    0;255;3;0;9;17 TSF:WUR:MS=1
    0;255;3;0;9;27 TSM:INIT:TSP OK
    0;255;3;0;9;34 TSM:INIT:GW MODE
    0;255;3;0;9;37 TSM:READY:ID=0,PAR=0,DIS=0
    0;255;3;0;9;45 MCO:REG:NOT NEEDED
    0;255;3;0;14;Gateway startup complete.
    0;255;0;0;18;2.3.2
    0;255;3;0;9;66 MCO:BGN:SETUP
    0;255;3;0;9;73 MCO:BGN:INIT OK,TSP=1
    --- loop ---

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    • Y Offline
      Y Offline
      yury
      wrote on last edited by
      #6

      which radio version do you use HCW or CW?

      #define MY_IS_RFM69HW // this is for HCW or commnet out for CW

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      • C Offline
        C Offline
        ctodor
        wrote on last edited by
        #7

        Radio version is CW
        MY_IS_RFM69HW is not defined

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        • C Offline
          C Offline
          ctodor
          wrote on last edited by
          #8

          Q. Is there a way to find out if the radio module is working?

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          • C Offline
            C Offline
            ctodor
            wrote on last edited by
            #9

            More info: I've performed some tests using the RFM69_LowPowerLab and it seems my both radio modules work on both GW and Node. I was able to send and receive messages, but the was not received on the Node side

            mfalkviddM 1 Reply Last reply
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            • C ctodor

              More info: I've performed some tests using the RFM69_LowPowerLab and it seems my both radio modules work on both GW and Node. I was able to send and receive messages, but the was not received on the Node side

              mfalkviddM Offline
              mfalkviddM Offline
              mfalkvidd
              Mod
              wrote on last edited by
              #10

              @ctodor do you mean that when using lowpowerlab’s library, the radio module on the gateway can receive messages from the node, but the radio module on the node can not receive messages from the gateway?

              C 1 Reply Last reply
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              • mfalkviddM mfalkvidd

                @ctodor do you mean that when using lowpowerlab’s library, the radio module on the gateway can receive messages from the node, but the radio module on the node can not receive messages from the gateway?

                C Offline
                C Offline
                ctodor
                wrote on last edited by
                #11

                @mfalkvidd exactly. the GW(receiver) was not able to send the ACK. in fact, the GW isn't able to send something. probably is a HW issue.

                1. do you have any ideea where/what should I investigate?
                2. it is possible that radio module on the GW to be broken only on the "send side"? I'm asking because I have two different GW with the same behaviour, so definatly I do something wrong.

                Thank you

                mfalkviddM 1 Reply Last reply
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                • C ctodor

                  @mfalkvidd exactly. the GW(receiver) was not able to send the ACK. in fact, the GW isn't able to send something. probably is a HW issue.

                  1. do you have any ideea where/what should I investigate?
                  2. it is possible that radio module on the GW to be broken only on the "send side"? I'm asking because I have two different GW with the same behaviour, so definatly I do something wrong.

                  Thank you

                  mfalkviddM Offline
                  mfalkviddM Offline
                  mfalkvidd
                  Mod
                  wrote on last edited by mfalkvidd
                  #12

                  @ctodor how do you differentiate between the gateway not being able to send (gateway is mute) and the node not being able to receive (node is deaf)?

                  Best way to troubleshoot is usually to swap radios until you find a combination of two radios that can communicate both ways with eachother.

                  C 2 Replies Last reply
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                  • mfalkviddM mfalkvidd

                    @ctodor how do you differentiate between the gateway not being able to send (gateway is mute) and the node not being able to receive (node is deaf)?

                    Best way to troubleshoot is usually to swap radios until you find a combination of two radios that can communicate both ways with eachother.

                    C Offline
                    C Offline
                    ctodor
                    wrote on last edited by
                    #13

                    @mfalkvidd The node(sender), send a message with ack. The GW(receiver), receive the message and send the ack. The ack is never received on the node(sender) side.

                    I've made the swap: I've load the gw(receiver) code to node(sender) and vice-versa. Technically, i've made the GWa sender and the Node a receiver.
                    My GW (now a sender) is not able to send anything, or at least, the Node(now a receiver) doesn't receive anything.

                    So it seems there is a HW issue on the "send side" of the GW.

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                    • mfalkviddM mfalkvidd

                      @ctodor how do you differentiate between the gateway not being able to send (gateway is mute) and the node not being able to receive (node is deaf)?

                      Best way to troubleshoot is usually to swap radios until you find a combination of two radios that can communicate both ways with eachother.

                      C Offline
                      C Offline
                      ctodor
                      wrote on last edited by
                      #14

                      @mfalkvidd the GW ia not totally mute, it sends at least the ACK, and also, the Node is not totallly deaf, it receives the ACK

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                      • Y Offline
                        Y Offline
                        yury
                        wrote on last edited by
                        #15

                        @ctodor said in Gateway doesn't receive any message from node:

                        GW ia not totally mute

                        Better to have 3-rd device to play with. Preferably 3.3 V one. RFM is 3.3 volts radio. not sure if you used logic level shifters for Nano digital pins connected to radio. Also, SDR radio is handy to detect any radio emission.

                        C 1 Reply Last reply
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                        • Y yury

                          @ctodor said in Gateway doesn't receive any message from node:

                          GW ia not totally mute

                          Better to have 3-rd device to play with. Preferably 3.3 V one. RFM is 3.3 volts radio. not sure if you used logic level shifters for Nano digital pins connected to radio. Also, SDR radio is handy to detect any radio emission.

                          C Offline
                          C Offline
                          ctodor
                          wrote on last edited by
                          #16

                          @yury
                          On the sende side (GW) I'm using Arduino Nano 5v and a logic shifter indeed.
                          On the receiver side (Node) I'm using a "prebuild board" purchased from tindie.
                          Btw, I think I bought from you, "easySensor" :grin: . Your devices works fine.

                          The problem is on the "sender" side, built by me. I've already built two "boards" and both have the same problem. Sending doesn't work.

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                          • Y Offline
                            Y Offline
                            yury
                            wrote on last edited by
                            #17

                            @ctodor said in Gateway doesn't receive any message from node:

                            I bought from you, "easySensor"

                            Yes. :+1:

                            may be detailed photo of the device can help...

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                            • C Offline
                              C Offline
                              ctodor
                              wrote on last edited by
                              #18

                              Here are the pictures:
                              pcb2.jpeg pcb1.jpeg

                              But my question (maybe stupid question) is: It is possible the the radio module to be broken only on the "send side"?

                              Thank you.

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                              • Y Offline
                                Y Offline
                                yury
                                wrote on last edited by
                                #19

                                @ctodor said in Gateway doesn't receive any message from node:

                                broken only on the "send side"

                                As @mfalkvidd said, it is possible to burn with no antenna attached but I never actually did that. RFM is quite reliable. Is Schematics available? I see you have reset pad soldered. reset should be disconnected after reset is completed.

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                                • C Offline
                                  C Offline
                                  ctodor
                                  wrote on last edited by ctodor
                                  #20

                                  Unfortunately no schecma available. I've create the pcb on some website (don't know if is ok to say the site name here)
                                  The reset pad is indeed soldered, but the pad is not connected to anything.
                                  NSS->LV1->HV1->D10
                                  SCK->LV2->HV2->D13
                                  MOSI->LV3->HV3->D11
                                  MISO->LV4->HV4->D12
                                  DIO0->D2

                                  Btw. I've never reset the radio module

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                                  • Y Offline
                                    Y Offline
                                    yury
                                    wrote on last edited by
                                    #21

                                    pinout looks ok.

                                    btw This line from the Node log

                                    1269 !TSF:MSG:SEND,100-100-0-0,s=255,c=3,t=24,pt=1,l=1,sg=0,ft=0,st=NACK:1

                                    Means node cannot send OR gateway cannot receive. may be node radio is HCW somehow?
                                    mysensors lib not broken\timeouts not tweaked?

                                    C 1 Reply Last reply
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                                    • Y yury

                                      pinout looks ok.

                                      btw This line from the Node log

                                      1269 !TSF:MSG:SEND,100-100-0-0,s=255,c=3,t=24,pt=1,l=1,sg=0,ft=0,st=NACK:1

                                      Means node cannot send OR gateway cannot receive. may be node radio is HCW somehow?
                                      mysensors lib not broken\timeouts not tweaked?

                                      C Offline
                                      C Offline
                                      ctodor
                                      wrote on last edited by
                                      #22

                                      @yury may be node radio is HCW somehow? no, it is not.

                                      I'll try to create a new board and give feedback.

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                                      • C Offline
                                        C Offline
                                        ctodor
                                        wrote on last edited by
                                        #23

                                        Update: it seems the problem was the DC-DC convertor. I have replace it with an extwrnal power source and now it works.
                                        I still don't understand what was wrong there because the voltage on the radio module was correct:3.3V

                                        mfalkviddM 1 Reply Last reply
                                        1
                                        • C ctodor

                                          Update: it seems the problem was the DC-DC convertor. I have replace it with an extwrnal power source and now it works.
                                          I still don't understand what was wrong there because the voltage on the radio module was correct:3.3V

                                          mfalkviddM Offline
                                          mfalkviddM Offline
                                          mfalkvidd
                                          Mod
                                          wrote on last edited by
                                          #24

                                          @ctodor nice work!

                                          When you checked the voltage, did you use a multimeter or an oscilloscope? If you used a multimeter, maybe there was a ripple or something that wasn’t visible.

                                          C 1 Reply Last reply
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